Pas reçu moi, Pb UPS

j'attends de voir demain mais j'ai déjà eu quelques échanges avec WhiteCorals sur le sujet :
De : Whitecorals Email Support [mailto:sales@whitecorals.com]
Envoyé : mercredi 13 novembre 2013 15:13
Hello Romain,
We are sorry about this UPS-problem. Can you receive and unpack the package tomorrow? Sometimes there are no damages even after 2 days transport. If there are any damages, you have a live arrival guarantee. So please take good ("sharp") pictuers immediately after arrival (preferably in the bag AND out of the bag) of the damaged corals and fill in our reclamation formular on:
http://www.whitecorals.com/reklamation/ (as it will may be a transport-damage you don´t need to fill an all the values). Then you will get a credit code about the amount of the damaged corals, or you get your money back, like you wish.
We also worry about this UPS-fault and we hope that the package will arrive well. If you don´t have time to unpack it, please tell us immeridatel and we try to get it back to us.
Kind regards
Sandra Eichhorn
Am 13.11.2013 12:51:
Hello,
I just called UPS about my package number N°1ZW141Y06642768689
This package was supposed to arrived at home today but it's blocked in Germany, at the airport. UPS told me that they can't deliver this package before tomorrow!! probably before noon.
Will the coral stay alive during this time ? Should it be a problem ?
If these animals are dead when they'll arrive tomorrow, will i get reimbursed to purchase some others on your website ?
I'm a bit worried about this situation.Moreover, i have to organise myself to get this package tomorrow...
Best regard,
Romain
Et j'ai pas de Coral RX

une idée d'un produit commun pour remplacer ce fameux Coral RX ? Ou alors il vaut mieux que je mette les coraux dans la décante jusqu'à ce weekend ?